Command Center Operator (Security Monitoring Specialist)

Join Rephil, a leading security and facilities management company, as a Command Center Operator (Security Monitoring Specialist) in the vibrant and growing region of Bali, Indonesia. In this critical role, you will serve as the eyes and ears of our operations, ensuring the safety and security of our clients and assets. You'll be the first responder to any security incidents, coordinating with local authorities and emergency services when necessary. This is a high-stakes position that requires vigilance, quick decision-making, and a deep understanding of security protocols.

At Rephil, you'll work in a dynamic environment where your skills and expertise will be put to the test. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. Our team is dedicated to providing top-notch security services, and we're looking for someone who shares our passion for excellence.

As a Command Center Operator, you'll use state-of-the-art security monitoring systems such as CCTV, alarm systems, and access control. You'll also be responsible for maintaining detailed incident reports and conducting regular security audits. This role is perfect for someone who thrives in a fast-paced environment and is committed to maintaining the highest standards of security.

📋 Tanggung Jawab Pekerjaan

• Monitor security systems 24/7, including CCTV, alarm systems, and access control.
• Respond to security incidents, coordinating with local authorities and emergency services as needed.
• Maintain detailed incident reports and ensure compliance with security protocols.
• Conduct regular security audits and provide recommendations for improvement.
• Train and supervise security personnel, ensuring they are well-prepared to handle any situation.
• Collaborate with other departments to ensure the overall security and safety of our clients and assets.
• Stay updated with the latest security trends and technologies, incorporating new knowledge into daily operations.
• Provide exceptional customer service, addressing client concerns and requests promptly and professionally.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a similar role, preferably in the security industry.
• Proven track record of vigilance, quick decision-making, and problem-solving skills.
• Strong understanding of security protocols, laws, and regulations.
• Proficiency in using security monitoring systems such as CCTV, alarm systems, and access control.
• Excellent communication and interpersonal skills, with the ability to work well under pressure.
• Ability to work shifts, including nights, weekends, and holidays.
• Valid driver's license and reliable transportation.
• Bachelor's degree in a related field is a plus.

🛠️ Keahlian

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